Shipping & Delivery

From our production partners to your door

Every body pillow cover is custom-printed just for you. Here is exactly how long it takes, where it travels, and what to expect along the way.

  • Free worldwide shipping
  • Fully insured shipping
  • Tracked end to end

Pick your pace

Delivery options

Free Standard is included on every order. Express and Rush shave real weeks off the build — they are only available for Plush orders. 2-way Tricot and Premium 2-way Tricot require our full production timeline.

Free

Standard

Arrives in about 4 weeks

Included with every order. Ships worldwide with full tracking.

Available for

  • Plush available
  • 2-way Tricot & Premium 2-way Tricot available
  • Included on every order
  • Fully tracked
  • All materials welcome
+$45

Express

Arrives in about 3 weeks

Priority slot in the production queue and a faster shipping lane.

Available for

  • Plush available
  • 2-way Tricot & Premium 2-way Tricot not available
  • Shorter production queue
  • Prioritized shipping
  • Plush orders only
+$95

Rush

Arrives in about 2 weeks

The fastest lane: top-of-queue build and premium express freight.

Available for

  • Plush available
  • 2-way Tricot & Premium 2-way Tricot not available
  • Top-of-queue production
  • Express freight
  • Plush orders only

At checkout you will only see the shipping methods that apply to what is in your cart. Plush-only orders see Standard, Express, and Rush. Orders that contain any 2-way Tricot or Premium 2-way Tricot item are limited to Standard shipping, because those fabrics require our full production timeline.

How your order travels

5 steps from checkout to doorstep

We never hold stock. Your cover is built just for you. Here is the journey every order takes — the live version of this timeline lights up on the track‑order page once your order is placed.

  1. Step 1

    Building the batch

    Your order joins the next production batch. Our print partners require a minimum batch size, so we group incoming orders together until the threshold is reached — then the whole batch moves into production at once.

  2. Step 2

    Custom production

    Your cover is printed on your chosen fabric and quality-checked before it leaves the factory.

  3. Step 3

    Forwarder consolidation

    Finished orders move to our forwarder in Ningbo, China, where they are packaged and routed for international transit.

  4. Step 4

    International shipping

    Your order is handed to the carrier serving your country. A tracking number is generated and emailed at this step.

  5. Step 5

    Delivered

    Your cover arrives via your local postal service or courier. Unbox, snuggle, and share a photo — we love seeing finished orders in the wild.

Why weeks, not days

“We don’t hold stock. Every cover is custom-printed for one person — you.”

Unlike fast-fashion stores, we make each piece from scratch using the artwork you chose and the fabric you selected. That takes longer than a pre-made item, but gives you a piece that is sharp, durable, and truly yours — printed on premium material that is tested to last.

Coverage & limits

What to know before you buy

Tracking

Once your order leaves the forwarder you will receive a tracking number by email. You can also check the latest status any time on our track‑order page. Tracking covers both the international leg and the last-mile carrier in your country.

Customs & import duties

All import duties, tariffs, and VAT are already included in your order price. We prepay them on your behalf during the pre-customs check, so in almost every case you will not be asked for anything extra on delivery. If your local carrier ever does try to charge you, contact us first — we will sort it out.

Countries we cannot ship to
  • Russia
  • Belarus
  • North Korea

We ship to every other country worldwide. We can also ship to Ukraine, though we cannot guarantee delivery under current conditions.

Delays, damages & lost packages

If your order is late, damaged, or lost, contact us — we will fix it at no cost to you. Every shipment is fully insured. Manufacturing defects are covered separately by our two-year warranty.

Returns & exchanges

EU customers have a 14-day return right under EU regulations. Non-EU orders are final sale. If your item has a manufacturing defect covered by our two-year warranty, contact us and we will review your case individually to help fix the issue. See the Returns and Exchanges page and the Warranty page for full details.

Still have questions?

We reply within 24h.

Write to us any time. One of us — not a bot — will get back to you with a clear answer.